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Passing the ITIL 4 Managing Professional Transition Exam is an important step for IT professionals who want to stay updated with the latest ITIL 4 framework. This certification can help IT professionals demonstrate their knowledge and skills in IT service management practices and can help them stand out in a competitive job market. Additionally, this certification can help IT professionals improve their job performance by providing them with a better understanding of how to manage and deliver IT services according to the latest best practices and standards.

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The ITIL 4 Managing Professional Transition exam is a four-day training course that provides a comprehensive understanding of the ITIL 4 framework. The course covers four modules: Create, Deliver and Support, Drive Stakeholder Value, High-Velocity IT, and Direct Plan and Improve. The course material includes case studies, practical exercises, and sample exam questions to help IT professionals prepare for the certification exam.

ITIL 4 Managing Professional Transition Sample Questions (Q11-Q16):

NEW QUESTION # 11
An organization's lead times and the flow of tasks across value streams are being impacted because tasks often sit waiting in queues.
Which technique can be used to overcome this challenge?

A. Clarifying definition of done'
B. Introducing a push system
C. Limiting work-in-progress
D. Increasing batch sizes

Answer: C

NEW QUESTION # 12
From the perspective of a service provider how does the digital product lifecycle start?

A. With the offboarding of customers
B. With the onboard mg of customers
C. With the exploration of market opportunities
D. With the co creation of value

Answer: C

NEW QUESTION # 13
Which charging mechanism could cause the price of a service to change depending on the time of day?

A. Market price
B. Cost plus
C. Cost
D. Differential charging

Answer: D

NEW QUESTION # 14
A legacy financial system requires the user to manually enter the time and date of the transaction to meet regulatory requirements. A recent internal audit has shown that these fields are often blank.
Which are effective controls that could improve compliance?
1. Modify the application to automatically add the current time and date when transaction is entered
2. Establish a communication plan to remind users of the importance of time and date on transactions
3. Develop a goals cascade so all staff know their role in achieving company goals
4. Create a report showing non-compliant records and take action to correct

A. 2 and 3
B. 1 and 2
C. 1 and 4
D. 3 and 4

Answer: D

NEW QUESTION # 15
A web hosting provider has decided to apply more of a 'shift left' approach to service support. The provider knows that users like video tutorials as well as communicating via instant messaging and social networks.
What should the service provider use to expand how users access support and improve the user experience?

A. Omnichannel management
B. Service interaction method
C. Benefits dependency network
D. Service level management

Answer: A

NEW QUESTION # 16
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