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The CIPM exam is designed for privacy professionals who are responsible for managing an organization's privacy program. The exam covers a wide range of topics, including privacy laws and regulations, privacy program management, risk management, and privacy governance.

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IAPP CIPM Exam Syllabus Topics:

TopicDetailsTopic 1
  • Create a company vision
  • Structure the privacy team
  • Establish a privacy program
Topic 2
  • Implement the Privacy Program Framework
  • Privacy Program Framework
Topic 3
  • Processors and third-party vendor assessment
  • Mergers, acquisitions, and divestitures
Topic 4
  • Privacy Operational Lifecycle
  • Privacy incident response
Topic 5
  • Develop the Privacy Program Framework
  • Develop Appropriate Metrics
Topic 6
  • Document current baseline of your privacy program
  • Physical Assessments
  • Privacy by Design
Topic 7
  • Establish a Data Governance model
  • Developing a Privacy Program
Topic 8
  • Integrate privacy requirements and representation into functional areas across the organization
  • Information security practices
Topic 9
  • Privacy Impact Assessments and Data Protection Impact Assessments
  • Other Organizational Measures

IAPP Certified Information Privacy Manager (CIPM) Sample Questions (Q128-Q133):

NEW QUESTION # 128
SCENARIO
Please use the following to answer the next question:
For 15 years, Albert has worked at Treasure Box - a mail order company in the United States (U.S.) that used to sell decorative candles around the world, but has recently decided to limit its shipments to customers in the
48 contiguous states. Despite his years of experience, Albert is often overlooked for managerial positions. His frustration about not being promoted, coupled with his recent interest in issues of privacy protection, have motivated Albert to be an agent of positive change.
He will soon interview for a newly advertised position, and during the interview, Albert plans on making executives aware of lapses in the company's privacy program. He feels certain he will be rewarded with a promotion for preventing negative consequences resulting from the company's outdated policies and procedures.
For example, Albert has learned about the AICPA (American Institute of Certified Public Accountans)/CICA (Canadian Institute of Chartered Accountants) Privacy Maturity Model (PMM). Albert thinks the model is a useful way to measure Treasure Box's ability to protect personal data. Albert has noticed that Treasure Box fails to meet the requirements of the highest level of maturity of this model; at his interview, Albert will pledge to assist the company with meeting this level in order to provide customers with the most rigorous security available.
Albert does want to show a positive outlook during his interview. He intends to praise the company's commitment to the security of customer and employee personal data against external threats. However, Albert worries about the high turnover rate within the company, particularly in the area of direct phone marketing. He sees many unfamiliar faces every day who are hired to do the marketing, and he often hears complaints in the lunch room regarding long hours and low pay, as well as what seems to be flagrant disregard for company procedures.
In addition, Treasure Box has had two recent security incidents. The company has responded to the incidents with internal audits and updates to security safeguards. However, profits still seem to be affected and anecdotal evidence indicates that many people still harbor mistrust. Albert wants to help the company recover.
He knows there is at least one incident the public in unaware of, although Albert does not know the details. He believes the company's insistence on keeping the incident a secret could be a further detriment to its reputation. One further way that Albert wants to help Treasure Box regain its stature is by creating a toll-free number for customers, as well as a more efficient procedure for responding to customer concerns by postal mail.
In addition to his suggestions for improvement, Albert believes that his knowledge of the company's recent business maneuvers will also impress the interviewers. For example, Albert is aware of the company's intention to acquire a medical supply company in the coming weeks.
With his forward thinking, Albert hopes to convince the managers who will be interviewing him that he is right for the job.
In consideration of the company's new initiatives, which of the following laws and regulations would be most appropriate for Albert to mention at the interview as a priority concern for the privacy team?

  • A. Gramm-Leach-Bliley Act (GLBA)
  • B. The Telephone Consumer Protection Act (TCPA)
  • C. Health Insurance Portability and Accountability Act (HIPAA)
  • D. The General Data Protection Regulation (GDPR)

Answer: D


NEW QUESTION # 129
Which of the following is an example of Privacy by Design (PbD)?

  • A. A company hires a professional to structure a privacy program that anticipates the increasing demands of new laws.
  • B. A labor union insists that the details of employers' data protection methods be documented in a new contract.
  • C. The human resources group develops a training program for employees to become certified in privacy policy.
  • D. The information technology group uses privacy considerations to inform the development of new networking software.

Answer: B


NEW QUESTION # 130
SCENARIO
Please use the following to answer the next question:
As they company's new chief executive officer, Thomas Goddard wants to be known as a leader in data protection. Goddard recently served as the chief financial officer of Hoopy.com, a pioneer in online video viewing with millions of users around the world. Unfortunately, Hoopy is infamous within privacy protection circles for its ethically Questionable practices, including unauthorized sales of personal data to marketers.
Hoopy also was the target of credit card data theft that made headlines around the world, as at least two million credit card numbers were thought to have been pilfered despite the company's claims that
"appropriate" data protection safeguards were in place. The scandal affected the company's business as competitors were quick to market an increased level of protection while offering similar entertainment and media content. Within three weeks after the scandal broke, Hoopy founder and CEO Maxwell Martin, Goddard's mentor, was forced to step down.
Goddard, however, seems to have landed on his feet, securing the CEO position at your company, Medialite, which is just emerging from its start-up phase. He sold the company's board and investors on his vision of Medialite building its brand partly on the basis of industry-leading data protection standards and procedures.
He may have been a key part of a lapsed or even rogue organization in matters of privacy but now he claims to be reformed and a true believer in privacy protection. In his first week on the job, he calls you into his office and explains that your primary work responsibility is to bring his vision for privacy to life. But you also detect some reservations. "We want Medialite to have absolutely the highest standards," he says. "In fact, I want us to be able to say that we are the clear industry leader in privacy and data protection. However, I also need to be a responsible steward of the company's finances. So, while I want the best solutions across the board, they also need to be cost effective." You are told to report back in a week's time with your recommendations. Charged with this ambiguous mission, you depart the executive suite, already considering your next steps.
You give a presentation to your CEO about privacy program maturity. What does it mean to have a "managed" privacy program, according to the AICPA/CICA Privacy Maturity Model?

  • A. Regular review and feedback are used to ensure continuous improvement toward optimization of the given process.
  • B. Reviews are conducted to assess the effectiveness of the controls in place.
  • C. Procedures and processes are fully documented and implemented, and cover all relevant aspects.
  • D. Procedures or processes exist, however they are not fully documented and do not cover all relevant aspects.

Answer: B


NEW QUESTION # 131
Which of the following indicates you have developed the right privacy framework for your organization?

  • A. It works at a different type of organization
  • B. It includes a privacy assessment of each major system
  • C. It identifies all key stakeholders by name
  • D. It improves the consistency of the privacy program

Answer: B

Explanation:
Explanation/Reference:


NEW QUESTION # 132
SCENARIO
Please use the following to answer the next QUESTION:
Natalia, CFO of the Nationwide Grill restaurant chain, had never seen her fellow executives so anxious. Last week, a data processing firm used by the company reported that its system may have been hacked, and customer data such as names, addresses, and birthdays may have been compromised. Although the attempt was proven unsuccessful, the scare has prompted several Nationwide Grill executives to Question the company's privacy program at today's meeting.
Alice, a vice president, said that the incident could have opened the door to lawsuits, potentially damaging Nationwide Grill's market position. The Chief Information Officer (CIO), Brendan, tried to assure her that even if there had been an actual breach, the chances of a successful suit against the company were slim. But Alice remained unconvinced.
Spencer - a former CEO and currently a senior advisor - said that he had always warned against the use of contractors for data processing. At the very least, he argued, they should be held contractually liable for telling customers about any security incidents. In his view, Nationwide Grill should not be forced to soil the company name for a problem it did not cause.
One of the business development (BD) executives, Haley, then spoke, imploring everyone to see reason. "Breaches can happen, despite organizations' best efforts," she remarked. "Reasonable preparedness is key." She reminded everyone of the incident seven years ago when the large grocery chain Tinkerton's had its financial information compromised after a large order of Nationwide Grill frozen dinners. As a long-time BD executive with a solid understanding of Tinkerton's's corporate culture, built up through many years of cultivating relationships, Haley was able to successfully manage the company's incident response.
Spencer replied that acting with reason means allowing security to be handled by the security functions within the company - not BD staff. In a similar way, he said, Human Resources (HR) needs to do a better job training employees to prevent incidents. He pointed out that Nationwide Grill employees are overwhelmed with posters, emails, and memos from both HR and the ethics department related to the company's privacy program. Both the volume and the duplication of information means that it is often ignored altogether.
Spencer said, "The company needs to dedicate itself to its privacy program and set regular in-person trainings for all staff once a month." Alice responded that the suggestion, while well-meaning, is not practical. With many locations, local HR departments need to have flexibility with their training schedules. Silently, Natalia agreed.
Based on the scenario, Nationwide Grill needs to create better employee awareness of the company's privacy program by doing what?

  • A. Communicating to the staff more often.
  • B. Varying the modes of communication.
  • C. Requiring acknowledgment of company memos.
  • D. Improving inter-departmental cooperation.

Answer: C


NEW QUESTION # 133
......

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