If your Canon printer is not printing black color, there could be several reasons for this issue. To know more about canon printer not printing black color but has ink. Here are some steps you can take to troubleshoot and potentially resolve the problem:

Check Ink Levels: Ensure that the black ink cartridge is not empty or low on ink. Most Canon printers have an option to check ink levels through the printer software or the printer's LCD screen.

Replace or Refill the Black Ink Cartridge: If the black ink cartridge is empty or low, replace it with a new one or refill it if it's a refillable cartridge.

Clean the Print Head: Over time, the print head may become clogged with dried ink. Most Canon printers have a utility for cleaning the print head. You can access this option through the printer software or the printer's control panel.

Align the Print Head: Misaligned print heads can also result in poor print quality. Use the printer's alignment utility to align the print head correctly.

Check Printer Settings: Ensure that your printer settings are configured to use the black ink. Sometimes, users accidentally set the printer to print in grayscale or use color ink for black and white documents.

Use Genuine Canon Ink: Using third-party or off-brand ink cartridges may sometimes cause printing issues. It's recommended to use genuine Canon ink cartridges.

Update Printer Drivers: Make sure you have the latest printer drivers installed on your computer. Outdated drivers can lead to printing problems.

Clean the Nozzles Manually (Advanced): If the print head cleaning doesn't work, you can try cleaning the print head nozzles manually. This involves removing the print head (if possible) and gently cleaning the nozzles with a lint-free cloth and distilled water. Be cautious when doing this, as it can be delicate and may void your warranty.

Check for Firmware Updates: Sometimes, firmware updates from Canon can resolve printing issues. Check the Canon website for any available updates for your printer model.

Consult Canon Support: If none of the above steps resolve the issue, it's a good idea to contact Canon's customer support or visit their website for specific troubleshooting guidance or to set up a service appointment if your printer is still under warranty. To know more about canon printer troubleshooting guide.

Remember that printer issues can vary depending on the specific printer model, so consult your printer's user manual or Canon's support resources for model-specific troubleshooting instructions.